Shipping Policy



SHIPPING OPTIONS AND DELIVERY TIME ESTIMATES


Please allow 7-10 business days for order processing and printing plus the number of days listed below, depending on the shipping method selected. (Orders placed after 5pm Brisbane Australian Eastern Standard Time will require one additional processing day. And please allow one additional processing day for orders with a floating frame.)



Canvas Order
Standard$14.95Standard (3-5 Business Days)


URGENT ORDERS

Pressed for time? Call our customer support team on (07) 3393 2880 to arrange Urgent Production of your order. 
Urgent Production Service is limited by our daily production capacity and may be unavailable at certain times. 


Urgent FeeProduction Time
$355 Business Days
$503 Business Days



MAIL OR COURIER?

Any prints up to approximately 104cm in length (or width) will be shipped by Australia Post. Items that are longer than 104cm will be sent by courier.



STREET ADDRESS OR P.O. BOX?

Your nominated destination needs to be a street address rather than a post box as this is a courier stipulation.



TRANSIT TIME


StateExpected Delivery Time
QLD2-3 Business Days
NSW2-4 Business Days
VIC2-4 Business Days
NT3-5 Business Days
ACT3-5 Business Days
TAS3-5 Business Days
WA4-5 Business Days



PROTECTION?

Our canvas prints may not be as fragile as glass framed prints but they are still breakable so we care to ensure your print is packaged to avoid any damage through handling during transit. All prints are wrapped securely and where necessary a strong backing board is placed against the front of the canvas to protect the canvas.

We guarantee that your order will arrive in perfect condition based on the sizes we offer to freight. To maintain a perfect delivery condition we have capped the size of the products we will send based on normal delivery channels. We do however have much larger sizes available and can arrange special shipping based on your location and the size required. If you are interested in ordering large canvas prints of either our art range or your photos on canvas please call our factory on 07 3393 2880 to discuss your individual requirements.



PICK UP?

If you would prefer to collect your order from our Brisbane factory, just choose the pick up option when you check out. Pickups are from 73 Ipswich Road, Woolloongabba in Brisbane.